Ticketing and Fee FAQ

TICKETING QUESTION

  • Ticket prices and fees can vary due to different state laws and venue contracts. Each venue has its own agreements with ticketing platforms, which can affect the final price you see. While we strive for consistency, these factors can lead to differences in pricing.

  • Fees typically include service charges, facility fees, and sometimes additional convenience fees depending on the ticketing platform. These fees are standard across most events and help cover the cost of maintaining the venue and providing you with a smooth ticketing experience.

  • Brooklyn Steel and The Novo have different contracts with their ticketing platforms, which affects their pricing structures. For example, Brooklyn Steel may include a facility fee that The Novo does not, or vice versa. We recommend checking the final price during the purchase process to see all applicable fees.

  • Yes, the Soundcheck Packages offer the same perks and content across all venues. We’ve made a limited number of these packages available during the presale period exclusively on our platform, offering fans early access and a discount for presale.